Service Fulfillment

Our operational services encompass the complete life cycle of service fulfillment-from order management, service inventory, network planning and discovery to reconciliation and data synchronization. We offer them as-managed services and are technology, vendor and platform agnostic. Our service fulfillment offerings are built around product, people, and process ecosystems, supported by in-house innovation.

How We Can Help

  • Domain expertise in all NGN and emerging technologies including FTTx, ISDN, PDH, SDH, WDM, DWDM, DSL, GPON, metro Ethernet, IPTV, MPLS, 2G, 3G and 4G/LTE networks
  • In-depth capability in integrating MTOSI and service fulfillment (order management)
  • Trademark m2i framework incorporates methodologies and best practices for optimized physical and logical inventory modeling, migration, and integration with innovative solution offerings for inventory synchronization

Quick Facts

  • Chosen supplier for several tier-1 and tier-2 telcos such as British Telecom, Cox Communications, Windstream, Swisscom, KDDI, Qwest, Telstra, Bharti Airtel, OpenNet, du, Ooredoo, Telstra Clear, and Tata Teleservices
  • Strong partnerships with leading telecommunications technology vendors including GE, Ericsson (Granite), ESRI, Intergraph, Clarity, Oracle, and Amdocs
  • In-depth experience in Amdocs CRAMER, Oracle OSM/MetaSolv, Granite, Clarity, IBM Netcool, CA, HP, and Infovista