Connect all your stakeholders with integrated systems, automated processes, and advanced digital engineering capabilities that proactively address your rapid customer needs in a cost-effective manner.
Businesses need an experienced digital engineering partner to provide great customer service experiences. They need a reliable partner to help reduce system and process challenges, ensure rapid customer issue resolutions, and enable growth at scale.
Our comprehensive service management helps your business plan better, integrate systems efficiently, run operations smoothly, and provide enhanced customer experiences. For the Field service and MRO, our services add value at every stage, helping you focus on making strategic and tactical decisions. On the MRO front, we provide a full range of services, such as Contract Management, CRM, Production Planning, Shop maintenance Execution, Tools management, inventory management, and warranty management. Safety and compliance management is of high significance in the MRO industry. We provide services for Associate Skills and Certifications management, Airworthiness Audits and Documents Management.
Efficiently manage the work order scheduling and technician mobility for field operations.
Engine and Aircraft reliability and configuration data received from disparate sources cleaned, maintained in database and analyzed to derived intelligence.
Planning and scheduling of maintenance activities basis the shop maintenance reports received from MROs spread across the globe in disparate formats by applying business logics.
Integrated asset tracking solution employing multiple technologies such as BLE, RFID, GPS, Wi-Fi etc. Real time location tracking of assets moving indoors and outdoors.
Enhanced reporting of global Engine field events due to enhanced traceability that also leads to reduced TAT. Categorization, root cause analysis and disposition of the field events in coordination with the OEM and operators.
Deliver exceptional customer care with our CRM services, customer ticket management, and SLAs.
End –to-end coverage of MRO and Field service management
Rapid data migration and modernization
Seamless product implementation and system integration
Safe, secure, and compliant on-cloud manufacturing, data, and operations
25% Cost savings delivered via: