Make a Greater Impact Together with Cyient Consulting

We engage and work with an organization's board and executive team to develop and adopt value-oriented governance models and frameworks, to optimize their value to the organization.

Our own deep experience in the boardroom enables us to bring practical and proven approaches.

Design of governance frameworks and terms of reference for board and management committees, delegations of authority.

Board skills, reports writing, agendas, planners, and committee performance.

Board and committee performance assessments and effectiveness reviews.

Board succession and renewal processes, executive 'board ready' education.

Sustainability and health and safety governance.

We accelerate operational and asset productivity and performance by improving strategies, capabilities, processes and systems.

Our evidence based methodologies and team of experienced design and deliver consultants ensure fit for purpose operating systems.

Investment and value management, Capital projects review and delivery programs.

Process optimization, Operational and continuous improvement process and method.

Management Operating Systems and Mine Operating Systems (MOS) and digital operating system tools.

Operational readiness, Due diligence support.

Cost-out and value maximization programs, Theory of constraints application.

We transform organizations to optimize technology application.

With deep, practical expertise and proven partnerships with global technology leaders, we ensure lasting technological transformations that deliver enduring value to organizations.

Enterprise system and data diagnostic and transformation roadmap.

Automation studies and program design.

Process optimization and robotic process automation (RPA).

Technology strategy and implementation programs and support.

Cloud computing solutions and innovation and implementation support.

Cyient’s FSM optimizes distributed field workforces through designing and implementing end-to-end best practice FSM workflows.

Key features include multi-platform integration, business case assessment, Salesforce, ServiceNow Field Service platform configuration and customization, custom-developed digital MWM solutions, interactive dashboards, support services, and AI/ML-driven forecast optimization.

Benefits include improved employee efficiency, reduced field maintenance costs, enhanced customer satisfaction, efficient resource utilization, and insights-driven decision making and planning.

CONSULTING SERVICES

Diagnostic of current FSM processes compared to industry best practices

Assessment of current workflows and existing field management systems

Development of business case for strategic FSM investment

Preparation of solution requirements based on best practices

Market scan to identify suitable potential vendors

Tender process for vendor selection

IMPLEMENTATION SERVICES

Enhancement / Optimization of existing FSM solution for quick-win activities

Implementation of Enterprise FSM platform with industry-specific workflows and processes

Integration with other IT/OT systems (e.g., EAM, ERP, GIS, SCADA, CRM, Billing, etc.)

Solution support and maintenance

AI/ML to refine forecasts and capacity models

Development of Centre of Excellence for continuous improvement