At Cyient Consulting, we co-design sustainable business solutions to make the complex seem simple. We know how the industry operates and draw on our knowledge and expertise to develop solutions that respond to your challenges, and enable you to implement your organization’s strategy effectively.

WHY CYIENT CONSULTING

As management consultants, we offer something different.

We know every business is unique and so we do not come with predetermined answers. Guided by our proven methodology, we work together with you, applying our deep lived experience to co-design sustainable solutions that are tailored to your organization.

In collaboration with senior executives to take a holistic lens, we use our expertise to quickly contextualize and respond with solutions to enhance the effectiveness of your organization and bring your strategy to life.

We are highly responsive professionals, bringing extensive private and public sector lived experience to develop sustainable business solutions to make the complex seem simple - and we do so at highly competitive rates.

Cyient Consulting

Our Approach

Collaboration is our driver. We listen, we co-design, and we are intuitive, pragmatic and reliable.

 

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WHAT WE DO

Organization EffectivenessTransform organizations to realize optimal effectiveness.

Organization Effectiveness

We support organizations to transform to realize their optimal effectiveness. We ensure an organization is arranged and wired to deliver its strategy and optimal value for shareholders.

Our approach leverages our deep executive and functional experience, sound methodologies, and our specialist capability in areas such as supply chain optimization.

Organization Design / Operating Model (functional or business wide), Shared Service design and implementation.

Change management strategy and implementation.

Leadership and team alignment programs, Design and documentation of accountability frameworks.

Organizational benchmarking, capability assessment, and development programs, Executive and C-Suite coaching

Supply chain optimization and cost out programs, functional supply and category expertise.

Board and Governance Optimize the Board’s value to the organization.

Board and Governance

We engage and work with an organization's board and executive team to develop and adopt value-oriented governance models and frameworks, to optimize their value to the organization.

Our own deep experience in the boardroom enables us to bring practical and proven approaches.

Design of governance frameworks and terms of reference for board and management committees, delegations of authority.

Board skills, reports writing, agendas, planners, and committee performance.

Board and committee performance assessments and effectiveness reviews.

Board succession and renewal processes, executive 'board ready' education.

Sustainability and health and safety governance.

Asset OptimizationAccelerate operational and asset productivity by improving strategies, capabilities, processes, and systems.

Asset Optimization

We accelerate operational and asset productivity and performance by improving strategies, capabilities, processes and systems.

Our evidence based methodologies and team of experienced design and deliver consultants ensure fit for purpose operating systems.

Investment and value management, Capital projects review and delivery programs.

Process optimization, Operational and continuous improvement process and method.

Management Operating Systems and Mine Operating Systems (MOS) and digital operating system tools.

Operational readiness, Due diligence support.

Cost-out and value maximization programs, Theory of constraints application.

Digital TransformationNavigate and implement digital technologies that deliver sustainable improvement

Digital Transformation

We transform organizations to optimize technology application.

With deep, practical expertise and proven partnerships with global technology leaders, we ensure lasting technological transformations that deliver enduring value to organizations.

Enterprise system and data diagnostic and transformation roadmap.

Automation studies and program design.

Process optimization and robotic process automation (RPA).

Technology strategy and implementation programs and support.

Cloud computing solutions and innovation and implementation support.

Field Service Management (FSM)Empowering enterprises for efficient mobile workforce operations

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Cyient’s FSM optimizes distributed field workforces through designing and implementing end-to-end best practice FSM workflows.

Key features include multi-platform integration, business case assessment, Salesforce, ServiceNow Field Service platform configuration and customization, custom-developed digital MWM solutions, interactive dashboards, support services, and AI/ML-driven forecast optimization.

Benefits include improved employee efficiency, reduced field maintenance costs, enhanced customer satisfaction, efficient resource utilization, and insights-driven decision making and planning.

CONSULTING SERVICES

Diagnostic of current FSM processes compared to industry best practices

Assessment of current workflows and existing field management systems

Development of business case for strategic FSM investment

Preparation of solution requirements based on best practices

Market scan to identify suitable potential vendors

Tender process for vendor selection

IMPLEMENTATION SERVICES

Enhancement / Optimization of existing FSM solution for quick-win activities

Implementation of Enterprise FSM platform with industry-specific workflows and processes

Integration with other IT/OT systems (e.g., EAM, ERP, GIS, SCADA, CRM, Billing, etc.)

Solution support and maintenance

AI/ML to refine forecasts and capacity models

Development of Centre of Excellence for continuous improvement

Field Service Management (FSM)

Cyient's Field Service Management (FSM) solution automates schedules, optimizes mobile workers first time fix rate, captures details through predictive analytics, mobile app development, UI/UX design, and AR/VR-driven training, empowering enterprises for efficient mobile workforce operations.

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Key features

Key features include multi-platform integration, business case assessment, Salesforce, ServiceNow Field Service platform configuration and customization, custom-developed digital MWM solutions, interactive dashboards, support services, and AI/ML-driven forecast optimization.

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Benefits

Benefits include improved employee efficiency, reduced field maintenance costs, enhanced customer satisfaction, efficient resource utilization, and insights-driven decision making and planning.

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Key Features

Key features include multi-platform integration, business case assessment, Salesforce, ServiceNow Field Service platform configuration and customization, custom-developed digital MWM solutions, interactive dashboards, support services, and AI/ML-driven forecast optimization.

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Benefits

Benefits include improved employee efficiency, reduced field maintenance costs, enhanced customer satisfaction, efficient resource utilization, and insights-driven decision making and planning.

How technology promises to shape the future

CONSULTING SERVICES

  • Diagnostic of current FSM processes compared to industry best practices
  • Assessment of current workflows and existing field management systems
  • Development of business case for strategic FSM investment
  • Preparation of solution requirements based on best practices
  • Market scan to identify suitable potential vendors
  • Tender process for vendor selection

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IMPLEMENTATION SERVICES

  • Enhancement / Optimization of existing FSM solution for quick-win activities
  • Implementation of Enterprise FSM platform with industry-specific workflows and processes
  • Integration with other IT/OT systems (e.g., EAM, ERP, GIS, SCADA, CRM, Billing, etc.)
  • Solution support and maintenance
  • AI/ML to refine forecasts and capacity models
  • Development of Centre of Excellence for continuous improvement

Our People

Consulting Leadership Team

Subject Matter Experts

Join our team

Are you curious, inspired to find solutions and energized by working with customers from a range of industries to help them enhance their effectiveness? If you are an experienced professional interested in working with customers across industry, or a recent MBA graduate looking to accelerate your career through direct customer contact - Cyient Consulting welcomes your interest in joining our highly talented and trusted team of partners, principals, consultants, and analysts.

Contact us to discuss further consulting@cyient.com
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