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QUALITY AND
CERTIFICATIONS
Business Excellence Focused on Value
In the pursuit of Designing Tomorrow Together, The Company has built a culture focused on quality and business excellence to create value for all stakeholders. We, at Cyient, are committed to institutionalizing practices that conform to safety, security, regulatory, sustainability, and statutory requirements.
High Standard For High Stakes
Achievement
Achieving the best performance metrics within the industries we serve
Improvement
Constant improvements of stakeholder engagement scores
Skill Matrix
Continuous skill and capability building to keep pace with evolving market dynamics

Our Approach to Business Excellence
- Educate associates on process improvements, problem-solving tools, and methodologies
- Engage associates to apply their learning to projects and business processes
- Evaluate delivery unit performance to benchmark best practices

BESt: Cyient’s Business Operating System
- BESt (Business Excellence Standardization) comprises problem-solving and process-improvement tools
- It uses best-in-class business practices that help drive process improvements and continuous learning
- Performance criteria is based on the MBNQA business excellence model

Cyient PAL: Our Quality Management System
- Fully digitized with traceability, version control, automatic communication, and easy search features
- Equipped with tools for internal quality audits and global process quality checks
- Contains policies, procedures, templates, checklists, and guidelines to benchmark processes across industry sectors