Privacy Policy

The protection of your personal data is of the utmost importance to Cyient India Limited and all of its operating companies globally (‘Cyient’), hence our use of the highest standards to ensure the protection of the right to data protection of our data subjects. This policy describes the means and purpose(s) for personal data collection, recording, organisation, structuring, storage and other processing activities as it concerns Cyient’s data subjects. The term ‘Personal Data’ refers to any information relating to an identified or identifiable natural person. This policy outlines how your personal data will be processed in accordance with the applicable laws on data protection.

Purpose of processing

Cyient processes your personal data to provide you with the products and services relating to its business. More specifically, Cyient processes personal data for the following purposes:

To set-up, administer and manage your relationship, associated accounts and records;
To receive and respond to your communications and requests;
To notify you about promotional offers and general marketing;
To consider you for potential job openings within our organisation;
To comply with our obligations under applicable laws;
To carry out market research and marketing campaigns;
To improve website performance and user experience;
To identify the right set of prospects and target accounts;
In the event that we sell or buy any business, assets or shares in part or whole, in order to disclose your personal details to such relevant third parties involved on a need-to-know basis;
To ensure that we are able to fulfil our regulatory obligations regarding your account, including the verification of the accuracy of any information you give us;
To investigate, and assist with the investigation of, suspected unlawful, fraudulent or other improper activity connected with the services (including, where appropriate, dealing with requests from regulatory bodies for the sharing of information).

Information collected

Name
Job Title
Company
Country
Phone No.
Email

Browsing history (this data is primarily anonymous and is associated with a known person only when the visitor fills a form and accepts cookies)

In order to attain the purposes mentioned above, we may process your name, email address, home address, telephone number.

Subject to applicable law, you have a right to opt out of any processing operation by either clicking on ‘opt out’ beneath our correspondence or contacting the Office for Information Security.

Data access

In compliance with applicable law, access to your personal data is restricted to only necessary persons/entities on a strictly need-to-know basis. Within the ambit of the applicable law, Cyient ensures that all persons/entities with whom your personal data are shared are compliant with the applicable data protection laws. The persons/entities having access to your personal data include:

Any company within the Cyient Group (including to its employees and sub-contractors) which assists us in providing the services or which otherwise has a need to know such information.
Any contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising us.
Any data processor which enable us to manage systems or processes as part of any service or marketing promotion offered to you.
Any law enforcement or regulatory body which may have any reasonable requirement to access your Personal Information.
In the event that we sell or buy any business, assets or shares in part or whole we may disclose your personal details to such relevant third parties involved, subject to the provisions of applicable laws.

Retention period

We retain your personal data for no longer than is necessary for the purpose it was initially collected. These retention periods are subject to change only where deemed necessary in accordance with applicable law.

Data retention periods:

Data subject information: Data retained for 12 months after data subjects’ most recent visit.
Marketing Preferences: Data retained for 2 years from consent being given.
Information required by legislation: Data is retained subject to the provision of applicable laws.

Data subject rights

In accordance with the applicable law on data protection, data subjects have the following rights:
The right to access the personal data we process concerning you
The right to rectification of any personal data that is inaccurate or incomplete.
The right to erasure of your personal data (also known as ‘the right to be forgotten’)
The right to restrict the processing of your personal data
The right to data portability
The right to object to the processing of your personal data
Rights in relation to automated decision making and profiling.

If you consider that your data is not being processed in compliance with the law, you can also contact the data protection supervisory authority as follows:

Information Commissioner's Office
Wycliffe House
Water Lane Wimslow
Cheshire
SK9 5AF
casework@ico.org.uk
0303 123 1113

Contact details of the Data Protection Officer:

For questions, comments or complaints, please contact our data privacy officer:

First Privacy GmbH

Web: first privacy

E-Mail: cyient-team@first-privacy.com

Cyient contact information

If you are an EU resident, please contact us via the GDPR contact form or in writing at:

Compliance Manager,
Cyient Europe Limited,
Apex Plaza, Reading,
UK, RG1 1AX

If you are from California, please contact us via this CCPA contact form.

All others can contact us via this contact form on our website.

If you are based in India and you have any grievance or complaint about how your personal data is processed, you can contact the Grievance Officer in writing to the below mentioned email ID / address.

Grievance Officer Name: Mr. Sudheendhra Putty, Associate Vice President – Company Secretary, Cyient Limited.

EMAIL ID: Sudheendhra.Putty@cyient.com

ADDRESS: Plot no. 11, Software Units Layout, Infocity, Madhapur, Hyderabad – 500081, Telangana, India.