In an increasingly competitive market, communications service providers (CSPs) need to proactively monitor network performance and quality of service experienced by subscribers, if they are to maintain a leading edge. Traditional network performance monitoring and analysis techniques are often reactive, rather than proactive. CSPs thus end up spending resources, time, and money to address customer complaints, and set up new sites, without accurate information about coverage and frequencies.
Cyient’s Network Performance Analyzer (NPA) provides CSPs with key network insights in real time. It is an easy-to-use network performance monitoring software that can be accessed using hand-held devices, and continuously tracks a network’s mobile radio measurements to help CSPs understand, analyze, and execute network rollouts. Built using open-source applications, the NPA works in auto mode to collect network quality data and send it in real time to the server. This allows CSPs to proactively address any network quality issue, leading to enhanced connectivity and reduced customer churn.
Tracks radio network for complete visibility into radio signal coverage, quality, and cell-site details
Allows location-based network analysis by capturing all key network parameters and sends automated reports to the central server
Pushes measured radio frequency information to online server in real-time, allowing CSPs to plan for network enhancements and optimization
Features a server-side Web application that provides access to all RF data and KPIs in real time, across mobile and Web platforms