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    Increasing network complexity poses constant challenges for communications service providers (CSPs) to upgrade to the latest technology. At the same time, they are vying to deliver a consistent and superior customer experience across multiple touchpoints. Partnering with a proven telecom managed service provider can ensure efficient management of their network and business processes, leading to faster digital transformation.

    Cyient brings decades of experience in managing critical telecom business processes. With our proven methodologies and latest technology offerings, we enable CSPs to consistently deliver world-class customer experiences.

    What is your approach to managing network and service operations efficiently, while seamlessly transitioning to a next-gen converged network?

    Learn how we help you deliver an ideal customer experience through the implementation of the right assurance tools, by driving actionable insights, and enabling robust service modeling.

    Our Managed Services Portfolio

    Tower Operations Center

    Tower Operations Center

    Cyient’s IoT- and analytics-enabled Tower Operations Center (TOC), provides 24/7 surveillance and remote management of telecom towers and passive assets across multiple locations. It ensures increased tower uptime, reduced operational costs, improved site security, and efficient energy and power management.

    Network Provisioning

    Network Provisioning

    Cyient’s comprehensive portfolio of network provisioning services allows CSPs to make a smooth transition from legacy Synchronous Digital Hierarchy (SDH) to dynamic Internet Protocol (IP) and Multiprotocol Label Switching (MPLS) networks.

    Application Management and Support Services

    Application Management and Support Services

    Cyient’s Application Management and Support Services (AMS) encompass a set of process frameworks and a flexible governance model, built to transform support services, improve productivity, and achieve better operational and cost efficiencies. We provide end-to-end support for IT Service Management (ITSM) across architecture and design assistance, maintenance, upgrades, expansion, SLA management, and workflow optimization, allowing CSPs to focus on their core competencies.

    Tower Operations Center

    Tower Operations Center

    Cyient’s IoT- and analytics-enabled Tower Operations Center (TOC), provides 24/7 surveillance and remote management of telecom towers and passive assets across multiple locations. It ensures increased tower uptime, reduced operational costs, improved site security, and efficient energy and power management.

    Network Provisioning

    Network Provisioning

    Cyient’s comprehensive portfolio of network provisioning services allows CSPs to make a smooth transition from legacy Synchronous Digital Hierarchy (SDH) to dynamic Internet Protocol (IP) and Multiprotocol Label Switching (MPLS) networks.

    Application Management and Support Services

    Application Management and Support Services

    Cyient’s Application Management and Support Services (AMS) encompass a set of process frameworks and a flexible governance model, built to transform support services, improve productivity, and achieve better operational and cost efficiencies. We provide end-to-end support for IT Service Management (ITSM) across architecture and design assistance, maintenance, upgrades, expansion, SLA management, and workflow optimization, allowing CSPs to focus on their core competencies.

    Discover how Cyient’s Tower Operations Center can enable telcos to remotely monitor passive tower assets in real time, leveraging the power of IoT and analytics.

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