1,500+

Specialists for Utility Network services

25+

Utility customers served

17+

Esri Utility Network implementations

99.9%

Managed services uptime

Plan

Engineering value across the utility lifecycle

Connecting planning, network design, grid operations, maintenance, and restoration through trusted data and intelligent workflows.

Model.

Predict.

Prioritize.

Network planning,

spatial intelligence,

forecasting, and

investment

prioritization.

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Design

Engineering value across the utility lifecycle

Connecting planning, network design, grid operations, maintenance, and restoration through trusted data and intelligent workflows.

Engineer.

Connect.

Modernize.

Network modernization,

GIS modernization,

and Utility network

transformation.

Operate

Engineering value across the utility lifecycle

Connecting planning, network design, grid operations, maintenance, and restoration through trusted data and intelligent workflows.

Monitor.

Balance.

Optimize.

Grid orchestration,

outage visibility,

DER management,

and operational

intelligence.

Maintain

Engineering value across the utility lifecycle

Connecting planning, network design, grid operations, maintenance, and restoration through trusted data and intelligent workflows.

Inspect.

Analyze.

Prevent.

Asset health monitoring,

predictive analytics, and

risk management.

Restore

Engineering value across the utility lifecycle

Connecting planning, network design, grid operations, maintenance, and restoration through trusted data and intelligent workflows.

Dispatch.

Recover.

Improve.

Field coordination,

outage response, and

restoration

management.

Utilities are moving from reactive networks to adaptive operations

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true
coral

Grid modernization

Legacy infrastructure must evolve to support distributed energy, intelligent assets, and real-time decisions.

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Asset intelligence

Utilities need real-time visibility into network assets to optimize performance, reduce outages, and extend asset life.

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Field operations optimization

Field operations increasingly depend on mobility, automation, and intelligent scheduling.

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Data engineering

Critical information remains fragmented across GIS, OT, IT, enterprise, and field systems.

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One connected portfolio for electric, gas, water, and wastewater utilities

Combining deep utility domain expertise, enterprise platforms, spatial intelligence, data engineering, and automation.

Harnessing spatial intelligence

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Turn imagery, LIDAR, GeoAl, reality mapping, and digital twins into operational decisions that improve planning, monitoring, and asset performance.

GIS enterprise applications

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Modernize enterprise GIS through Utility Network migration and implementation, governed data, and cloud platforms.

Field service management

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Operationalize demand forecasting, capacity planning, crew optimization, scheduling, dispatch and digital job closure.

Grid management

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Build DER-ready grids through automated grid operations, live visibility, outage intelligence, and predictive analytics.

Utilities data management

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Strengthen utility data through cloud migration, spatial data fusion, network modeling, and governance.

Data & Al services

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Create grid-aligned data foundations, anomaly-aware models, predictive dashboards, and live integration pipelines.

Success stories

Field workforce modernization

Serving nearly 1.8 million customers requires seamless coordination between field teams, assets, and work schedules. Ausgrid's fragmented systems and manual processes limited visibility into field operations. Cyient delivered an integrated Microsoft Dynamics 365 Field Service platform, transforming planning, scheduling, governance, and execution across planned and unplanned works.
  • 12 months to MVP delivery
  • ~1,200 field mobility users enabled
  • ~57,000 work orders completed
  • ~570,000 hours logged through the platform
  • ~$22.9M risk value reduction through work completed ahead of schedule
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Utility network consolidation

Liberty Utilities needed to manage growing infrastructure data across electric, gas, water, and wastewater networks while operating multiple legacy GIS environments. Cyient modernized and unified Liberty's geospatial ecosystem on an enterprise Esri Utility Network Model, migrating critical network data and enabling a standardized foundation without disrupting ongoing utility operations.
  • 4 legacy GIS platforms consolidated into one system
  • 46 counties and 17 utility networks migrated
  • 945,000 network connections digitized
  • 40,000 miles of utility assets modernized
  • Enterprise-wide GIS foundation established for future growth
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Underground network intelligence

Vitens needed a trusted and accurate understanding of millions of underground drinking water connections across the Netherlands. Using its Sketch2GIS platform, Cyient transformed decades of hand-drawn connection records into structured, GIS-ready intelligence integrated within Vitens' existing network management environment, improving visibility, compliance readiness, and long-term planning.
  • 2.5 million drinking water connections digitized
  • 80,000 to 100,000+ connections processed per month
  • Improved data accuracy and regulatory readiness
  • Enhanced operational visibility across network assets
  • Stronger foundation for national-scale utility operations
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Accelerators that move modernization into execution

Utility-focused solutions and reusable frameworks designed to reduce complexity and accelerate value.

GNM connector

Grid data orchestration through real-time integration across operational subsystems such as ADMS, DERMS, and OMS.

UN bridge

A semi-automated framework that accelerates migration from legacy GIS platforms to the Esri Utility Network model.

SmartOutage planner

Real-time outage planning with integrated visibility into ADMS for stronger planning and restoration decisions.

Digital twin

Integrates ADMS, sensors, 3D models, Utility Network, asset systems, and field operations for predictive intelligence.

Partner ecosystem

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