The report is a discussion on the keys to Supply Chain Success and it elaborates on


  • Collaboration, Communication, and Digitization.
  • Planning for disruptions - Why enterprises today should re-evaluate how they plan,design products, source materials, and manufacture and deliver goods and services.
  • Design-led manufacturing yields better results - Why a close collaboration between manufacturers and customers should take place at the start of the design process.
  • Expanding supply chain network - How conducting deep dive analysis will become increasingly necessary to build a more informed, efficient, and utlimately cost-effective supply chain.
  • Use digital tools to stay ahead of the curve - Digital tools like the Internet of Things(IOT) will continue to help evolve manufacturing and supply chain efficiencies.
  • Dynamic pricing and just-in-time manufacturing could be game-changers.

Particularly in the last two years, many of our markets, our products, have been in a state of, “Are we the supply chain constraint, or are our customers having other constraints that then limit their demand from us?” And so that has resulted in the need for much higher levels of communication back and forth with customers on a very extended basis, to try to align better.

Tom Bailey,
Tom Bailey, Director of supply chain planning, Cummins

You have to be in that mindset of continual improvement, continual change, because there’s always something better. There’s always a new start-up around the corner that’s going to change the game. And at the end of the day, if you can move one step faster than your competitors, you’re going to have an advantage.

Nick Kluthe
Nick Kluthe Digital product owner, Caterpillar

I think it's important for all the different parties to collaborate and talk about the strategies they want to move towards in the next five to ten years or more. Collaboration becomes so important, and its no longer just within a factor. It has to cross over into your customer area. Talk about strategies, talk about tactical plans and talk with the component suppliers.

JONATHAN WONG,
JONATHAN WONG, Associate Vice President
Supply Chain Management, Cyient.
European-customer-value-leadership-award

FROST & SULLIVAN'S 2022
EUROPEAN CUSTOMER VALUE LEADERSHIP AWARD

The research shows how modernizing supply chain operations by utilizing the right partnership can boost operational efficiency, address new customer requirements and make business processes faster and more flexible.

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