Proactively analysing network performance to prevent a failure and reducing the time to repair in case of a failure are key for customer satisfaction and revenue assurance./p>
Cyient provides automated network failure correlation and detection, aiding in faster restoration of network services with 360o service assurance.
Our services have benefitted telecom operators in
Improved revenue assurance
Improved availability of services from 60% to 90%
Reduced MTTR
Reduced fiber cut isolation and resolution time by 50%
Improved customer satisfaction
NPS increased by 12 points
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