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    AFTERMARKET
    SERVITIZATION

Redefined Service Excellence Through Intelligent Engineering

To overcome industry challenges like data quality and management issues, supply chain disruptions, and poor customer experience, we offer comprehensive aftermarket solutions, including maintenance, repairs, retrofit and upgrades, reliability, documentation, training solutions, and leveraging technology to optimize and streamline services. We adopt risk-revenue sharing partnerships to unlock new value for the customers like intelligent asset management, maximized fleet efficiency and safety, and enhanced product reliability and performance.
New service revenue streams and improved profitability through data product development
Improved service operations with IoT, ML, and advanced robotics for remote and predictive maintenance
Enhanced customer loyalty with comprehensive aftermarket support
MRO operations optimization and self-service support module for customer services

Intelligent Engineering
with Cyient

Service Lifecycle Management

End-to-end support from E-BOM to S-BOM Management and Reliability, Availability, Maintainability, and Safety (RAMS) Analysis to Integrated Logistics Support (ILS) /Supportability Analysis and Digital Thread / Twin

Content Management /Technical Publications

Consulting for Content Management System /Learning Experience Platform/Document Management System along with Interactive Electronic Technical Manual (IETM), Content Distribution System Deployment, and AR/VR/MR-led Training

Service Performance Contracts and Warranty Management

Enabling contract set-up & performance management, life extensions (TBO) and refurbishments, smart campaigns based on product upgrades, and customer support services with invoice and lease management

Maintenance, Repair & Overhaul/Field Service Management

Delivering Sales, Inventory Operations Planning (SIOP), process planning, work instructions and workflow optimization along with diagnostic & prognostic analytics, repair engineering, field service management, and concession analysis 

In the Spotlight

Mask group - 2024-11-27T114818.797

Field Event and Reliability Platform and Management along with SOC (Service Operating Center)

Discover how Cyient helped a client improve their customer resolution quality by 30% through an integrated platform with Field Event, AOG, Reliability, and TBO.

Mask group - 2024-11-27T120151.423

Reliability data management automation – Processing Airlines fleet schedule interruptions across globe

Read on to learn more about how Cyient executed hyper-automation for an airline company by leveraging RPA for critical information processing and reducing manual event management, achieving over 75% improvement in productivity. 

Mask group - 2024-11-27T120156.614

Customer Services Digital Transformation - Risk sharing and investment Partner

Learn how Cyient invests in various digital initiatives, helping clients realize returns through incremental revenue from projects jointly identified and evaluated for their ROI. 

Mask group - 2024-11-27T120201.593

Big Data Analytics and Predictive Maintenance of Cabin Air Compressor failure for an US based Airline operator

Read further to learn about Cyient's anomaly identification and detection system for a US airline firm to predict potential failures,  prevent unscheduled Aircraft On Ground (AOG), and plan maintenance.

Mask group - 2024-11-27T120206.847

Business Consulting and Technical Evaluation of Content Management System

Discover more about Cyient's consultancy services to help its client modernize their legacy systems, resulting in 20 to 30% productivity in maintenance. 

 Insights 

Group 561

Digitalized Technical Publication 

Find out how Cyient helps enterprises harness cutting-edge technology to revolutionize technical publication management in a product's life cycle.


Know more

Make the shift to
INTELLIGENT ENGINEERING

Contact Us