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  • Frame 905 (15) Utilities_Esri (7)
    DIGITAL
    TRANSFORMATION

Empowering Enterprises with Intelligent Data, Field, and Digital Operations

Utilities today are facing significant challenges in managing fragmented data ecosystems, optimizing field service operations, and integrating digital transformation seamlessly. Siloed and outdated data systems hinder decision-making, while inefficient workforce scheduling and disconnected workflows reduce productivity. Additionally, limited visibility into asset performance and a slow adoption of automation, IoT, and cloud solutions create operational inefficiencies that lead to customer dissatisfaction.

Cyient addresses these challenges with digital operations solutions that drive efficiency, agility, and scalability. Through data modernization, governance, AI-driven field service management, and automating workflows; we optimize workforce productivity, and operational resilience. Our connected assets, IoT, and cloud-based solutions enable predictive insights and seamless integration with enterprise platforms, ensuring future-ready transformation.

Impact in the real world

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Improving Gas Network Accuracy with ArcGIS

Advanced PAI tools helped realign a 44,000 km gas network, delivering 98% spatial accuracy through rigorous methodology. This transformation improves reliability and safety across the entire utility network.

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Enhancing Utility Operations with Precision LiDAR Services

High-resolution aerial mapping and LiDAR technology transformed infrastructure visibility, delivering orthophotos and vector maps that revolutionized planning, compliance, and decision-making for utility assets.

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Transforming Network Management with Esri’s UN Enterprise GIS

Strategic implementation of Esri's Utility Network modernized legacy systems and integrated ArcGIS Pro tools, accelerating ADMS deployment while enhancing network visibility, analysis, and operational efficiency.

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Standardizing WFM/FSM with ServiceNow Integration

Seamless integration of SAP, GIS, and EIM with ServiceNow transformed workforce management, enabling real-time data collection, optimized scheduling, and unprecedented operational transparency.

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Cloud-Based Transformation for Enhancing Enterprise Workforce Management

Migration to a cloud-based Salesforce platform revolutionized enterprise workforce management, streamlining processes, enhancing customer experiences, and enabling instant  analytics for smarter decision-making.

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​Smart Meter Analytics + GIS Integration: Powering a 20% Boost in Utility Efficiency

Strategic integration of smart meter analytics with GIS capabilities delivered a 20% operational efficiency improvement, optimizing resource allocation and enhancing customer service across utility operations.

cloud

Cloud App Security Management: Automating IoT & Ensuring Compliance for Water Utilities

Comprehensive cloud application security framework automated IoT device management and ensured regulatory compliance, protecting critical water utility infrastructure while streamlining operations and reducing vulnerability risks.

In the Spotlight

Esri Recognizes Cyient’s Innovation

Cyient received the 2023 IMGIS award from Esri for their innovative use of ArcGIS software. Richard Cooke, Corporate Director and SVP of Global Business Development at Esri, stated, “We are proud to partner with Cyient to foster the use of GIS technology to support our mutual customers in improving infrastructure.”

Standardized Utility Network for a US-Based Energy and Water Provider

Cyient implemented an Esri Utility Network GIS system in a secure Azure cloud for 14 operating companies across water, gas, and electricity. Key outcomes included a 15% increase in asset reliability, 20% reduction in unplanned downtime, and improved customer satisfaction by 15%.

Enterprise GIS Implementation for a Leading UK Water Utility

Cyient supported a major transformation program by implementing Esri’s ArcGIS Utility Network and 30+ custom integrations. Results included improved asset lifecycle management, compliance, and operational flexibility.

Enhanced Outage Management for a New Zealand Utility

Cyient deployed Esri’s CIM Network Model in Azure cloud infrastructure, ensuring accurate data migration and improved system functionality. Benefits included enhanced geospatial data consistency, better integration, and increased performance across customer service, network control, and field operations.

Insights

Press Release
Cyient Receives Esri’s “Release Ready Specialty” Partner Status

Learn how Cyient's strategic partnership with Esri empowers organizations to tackle geospatial challenges, leverage advanced ArcGIS technology, and drive innovation in geospatial solutions for industries worldwide.

Press Release
Cyient Attains Gold Status in the Esri Partner Network

Discover how Cyient’s Gold Partner status in the Esri Partner Network enhances geospatial solutions, tackling challenges in telecommunications, utilities, mining, and defense.

Press Release
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Cyient Receives Modern Network Management Award at Esri Infrastructure Management and GIS Conference

Discover how Cyient’s Modern Network Management Award at the 2023 Esri IMGIS Conference showcases its innovative use of Esri’s ArcGIS platform to enhance data accuracy, drive digital transformation, and support sustainable infrastructure goals.

Impact in the Real-World

Network Data Management

Improving Gas Network Accuracy with ArcGIS

Our implementation of Positional Accuracy Improvement (PAI) with the loading of input datasets into ArcGIS enhanced the customer’s spatial accuracy by up to 98%

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Network Data Management

Enhancing Utility Operations with Precision LiDAR Services

Our Top Eye system captured LiDAR/ Imagery with forward and vertical digital cameras, resulting in improved infrastructure management for the customer

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Network Data Management

Transforming Network Management with Esri’s UN Enterprise GIS

Our effective implementation of UN migration accelerated ADMS go-live for the customer to start managing network and operational challenges efficiently

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Field Service Management

Standardizing WFM/FSM with ServiceNow Integration

We helped streamline work scheduling, digitize major process and field data collection using mobile forms, and improved inventory management for a leading energy and gas utility

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Field Service Management

Cloud-Based Transformation for Enhanced Enterprise Workforce Management

We transformed a major utility service provider’s existing legacy MWS application into a cloud-based application for accommodating future business needs

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Integrated Operations

Smart Meter Analytics + GIS Integration: Powering a 20% Boost in Utility Efficiency

We integrated smart meter analytics with GIS, to enhance monitoring, and ensuring seamless compatibility with ESRI-based GIS services for better operational efficiency

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Integrated Operations

Cloud App Security Management: Automating IoT & Ensuring Compliance for Water Utilities

We assessed the cloud platform to identify risks, integrate security tools, and automate pipeline processes to secure IoT operations for water utilities

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INTELLIGENT ENGINEERING