Customer Challenge

The customer strategized to implement the Esri Utility Network Enterprise GIS for an enhanced network management.

Outcome Delivered

Effective implementation of UN migration accelerated ADMS go-live for the customer to start managing network and operational challenges efficiently.

Cyient Solution

• Implemented standardized Esri’s UN data model for electric, gas and water / wastewater.
  Deployed and configured Esri’s ArcGIS Enterprise and ArcGIS Pro in an enterprise cloud infrastructure.
• Converted and migrated data from legacy systems to UN model for gas, electric and water / wastewater.
• Integration and interfaces to advanced applications such as Mobile GIS viewer, Synergi and Cyme.
• Configuration of Esri’s Leak Survey, Relight and Esri apps such as Navigator, Collector for ArcGIS and Survey123.
• Provided support and maintenance post go-live for the hosted GIS solution for a five-year period.

The customer executed a 10-year master plan for their Corporate Geospatial Information System (CGIS) to support property management, security, logistics, and the management of their fiber optic network.

Outcome Delivered

• Improved asset management through a centralized consolidated GIS.
• Easy viewing, querying and report generation.
• Improved operational efficiency.

Cyient Solution

• Implemented Service Oriented Architecture (SOA) based Enterprise GIS solution on GE Smallworld EO.
• Data modeling and data migration into GE Smallworld.
• Developed applications for asset planning, construction, management, maintenance and customer. management across all customer divisions like distribution, transmission, generation, ICT, system planning and corporate services.
• Integrated GIS with the rest of the corporate systems in a SOA based environment using Oracle ESB.

The customer strategized to improve accuracy of land base of the gas network, which had an impact on over 44,000 km of our customer’s gas network.

Outcome Delivered

Cyient Solution

Implemented Positional Accuracy Improvement (PAI) with the loading of input datasets into ArcGIS.
Inspected features, feature classes, relationships between them, and the geo database topology.
Utilized Workflow Manger application for efficient and faster data processing.
Implemented data processing in three modules:

• Network data analysis and recording the relationships between old and new OS land base data in the input database.
• Realigning the network data against the post-PAI map using advanced PAI tool.
• Calculating the quality metrics and doing QA for optimally positioning the data.

Outcome Delivered

• Streamline the existing process.
• Multi-day project management.
• Integration of Asset information and Historical data from SAP, GIS etc.

Cyient Solution

• Cyient provided Architecture, Development services, Integration with SAP, GIS, EIM.
• Integrating silo-based process across multiple BU, Standardization of existing process and Digitization of the forms.

The following are the key features of the solution:

• Work Scheduling.
• Digitization of Major Process and field data collection using mobile forms.
• Inventory Management.

A major utility service provider planned to transform their existing legacy MWS application to a cloud-based application to accommodate their future business needs.

Outcome Delivered

• Transformation of silo based legacy home-grown application into an integrated solution with more efficient enterprise workforce management.
• Efficient Claim process and Settlement handling.
• Optimized Salesforce license by creating community users for the Claim and Settlement process.
• Delivered improvised Customer Experience using Salesforce experience cloud to the consumer segment.

Cyient Solution

• Better scheduling of Field Service Technician for optimum utilization.
• Streamline claim process.
• Better reporting across the Field Service activities.
• Consolidate and transform the current siloed disparate systems.

• Increase the efficiency of existing system, to meet the regulatory requirement​
• Increase operational efficiency and cope with their clients’ ESRI based GIS services.​
• Upgrade their framework and provide better integration of GIS services of their clients. ​

Outcome Delivered

• 20% increase in operational efficiency (vis-à-vis baseline levels).
• Time-slider functionality helped to display dynamic changes in voltage and load consumptions either for a customer or a transformer.
• Better analysis of transformers for additional load based on new connection.
• System reliability enhancement.

Cyient Solution

• Developed grid analytics application to enhance the existing product framework.​
• Developed operational awareness application to monitor read rate of each smart meter.​
• Customer service representative interface to provide meter, billing data and cost information to their customers.​
• Implemented smart grid analytics to outline and analyze the smart meter data.
• Integrated the client’s analytics framework with GIS.​

Scope

• Application is to regulate and manage pumps, water levels and associated utilities.​
• Application Security Implementation recommendation, remediation and Cloud posture management for IoT Orchestration and Monitoring Platform.​
• Analysis, Configuration, Integration and management of Security and Quality Assurance tools.

Benefits

• Pipeline configuration for automation and streamlining the development process to capture the potential issues and vulnerabilities at earlier stages of development.​
• Secure by design approach adoption​

Technical Solution

• Assessment of the Cloud platform for identifying the potential risks in the application.​
• Analyze and integrate standard tools for securing the product in development environment​
• Configuration and Integration of new tools and process to improve the quality, compliance and security of the solution.​
• Provide recommendations to the development team for hardening and define critical controls and procedures required. ​
• Integrated tools report analysis to identify the potential risks and mitigate them to make the product free of vulnerabilities and maintaining the best practices.​