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  • Frame 905 (11) Rail_L2_Aftermarket
    AFTERMARKET
    SERVITIZATION

Redefining Rail Aftermarket Excellence Through Intelligent Engineering

In an industry where reliability and efficiency are paramount, the rail aftermarket sector faces challenges like fragmented data, supply chain disruptions, and obsolescence management. Delays and lack of real-time support further impact operational trust and customer satisfaction.

Cyient transforms aftermarket servitization with advanced services, including maintenance, retrofits, upgrades, and intelligent asset management. Leveraging IoT, machine learning, and predictive maintenance, we optimize fleet performance, enhance reliability, and drive sustainability. Our unique risk-revenue sharing model empowers customers with new revenue streams and builds stronger loyalty. With digital warranty management, advanced robotics, and self-service modules, we deliver streamlined operations and exceptional service quality.

Next-Gen Solutions for Sustainable and
Scalable Aftermarket Services

Cyient’s aftermarket solutions combine advanced technologies and tailored strategies to improve fleet performance, ensure reliability, and deliver scalable, customer-focused operations that drive measurable value and long-term success.
Service Lifecycle Management
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Optimize service lifecycles with advanced asset management, value engineering, and digital twin technology, ensuring enhanced reliability, safety, and compliance for rail systems.

  • Master/Product Data Management
  • E-BOM to S-BOM Management
  • Reliability, Availability, Maintainability, Safety (RAMS) Analysis
  • Integrated Logistics Support (ILS) and Supportability Analysis
  • Asset Performance Management and Service Planning
  • Digital Thread and Digital Twin implementation
  • Value Engineering for cost-effective solutions
Content Management / Technical Publications
content-management

Deliver precise technical documentation and training solutions with advanced AR/VR-enabled tools, improving maintenance efficiency and reducing downtime.

  • Consulting for Content Management
    Systems and Learning Experience Platforms
  • Maintenance, Repair, Diagnostic, and Training Manuals Development
  • Interactive Electronic Technical
    Manuals (IETM)
  • Work Cards/Job Cards Preparation
  • Legacy Data Conversion and Content Distribution System Deployment
  • AR/VR/MR-Led Training and Maintenance
Service Performance Contracts and Warranty Management
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Enhance service reliability and product lifecycle performance with warranty management, smart campaigns, and predictive upgrades tailored to customer needs.
  • Contract Setup and Performance
    Management
  • Life Extensions (TBO) and Refurbishments
  • Obsolescence Management for
    seamless operations
  • Smart Campaigns and Product Upgrade Management
  • Warranty Claims and Digitized
    Customer Support Services
  • Network Planning and Optimization
Field Service Management
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Streamline field operations with predictive analytics, spare part management, and repair engineering for efficient and reliable service delivery.
  • Diagnostic and Prognostic Analytics
    for fault prediction
  • Spare Part and Inventory Management for operational continuity
  • Work Instructions and Workflow Optimization for repairs and
    maintenance
  • Modifications, Upgrades, and Concession Analysis
  • FRACAS (Field Reporting and Case Analysis System)
Mask group - 2025-02-12T163224.654

Optimize service lifecycles with advanced asset management, value engineering, and digital twin technology, ensuring enhanced reliability, safety, and compliance for rail systems.

  • Master/Product Data Management
  • E-BOM to S-BOM Management
  • Reliability, Availability, Maintainability, Safety (RAMS) Analysis
  • Integrated Logistics Support (ILS) and Supportability Analysis
  • Asset Performance Management and Service Planning
  • Digital Thread and Digital Twin implementation
  • Value Engineering for cost-effective solutions
content-management

Deliver precise technical documentation and training solutions with advanced AR/VR-enabled tools, improving maintenance efficiency and reducing downtime.

  • Consulting for Content Management
    Systems and Learning Experience Platforms
  • Maintenance, Repair, Diagnostic, and Training Manuals Development
  • Interactive Electronic Technical
    Manuals (IETM)
  • Work Cards/Job Cards Preparation
  • Legacy Data Conversion and Content Distribution System Deployment
  • AR/VR/MR-Led Training and Maintenance
Mask group - 2025-02-12T163235.477
Enhance service reliability and product lifecycle performance with warranty management, smart campaigns, and predictive upgrades tailored to customer needs.
  • Contract Setup and Performance
    Management
  • Life Extensions (TBO) and Refurbishments
  • Obsolescence Management for
    seamless operations
  • Smart Campaigns and Product Upgrade Management
  • Warranty Claims and Digitized
    Customer Support Services
  • Network Planning and Optimization
Mask group - 2025-02-12T163242.102
Streamline field operations with predictive analytics, spare part management, and repair engineering for efficient and reliable service delivery.
  • Diagnostic and Prognostic Analytics
    for fault prediction
  • Spare Part and Inventory Management for operational continuity
  • Work Instructions and Workflow Optimization for repairs and
    maintenance
  • Modifications, Upgrades, and Concession Analysis
  • FRACAS (Field Reporting and Case Analysis System)

In the Spotlight

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Accelerating Fault Resolution with AI-Based Guided Diagnostics

Technicians can now streamline fault resolution with our AI-powered platform, designed to diagnose issues based on symptoms and historical resolutions. Integrated with FMEA and FTA methodologies, it enables a 30-40% reduction in fault resolution time, ensuring faster and more efficient operations.

Mask group - 2025-02-12T163011.844

Revolutionizing Technician Training with an Intuitive LMS Platform

Empower technicians with our LMS platform, featuring 3D visualizations for critical maintenance training. Reduce training costs by 20% and boost effectiveness by 50% with intuitive simulations and real-time assessments.

Mask group - 2025-02-12T163018.366

Transforming Customer Services with Risk-Sharing Digital Initiatives

We partner with customers on risk-sharing digital initiatives, delivering ROI-driven platforms like TBO. Furthermore, we accelerate implementation and strengthen customer services through innovative solutions.

Mask group - 2025-02-12T163023.002

Modernizing and SaaSifying Urban Mobility Back-Office Platform

Enable scalable and configurable platforms through cloud migration, SOA, and microservices, reducing development costs by 20%.

Mask group - 2025-02-12T163029.393

Optimizing Content Management Systems for Next-Gen Efficiency

Leverage expert consultancy for industry benchmarking, aligning with your present and future needs. By recommending a next-generation DITA-based CMS solution and presenting a transformation roadmap, achieve a 20-30% increase in maintenance productivity.

Insights

Whitepaper
Accelerating Digital Transformation in Technical Publications

Explore how Cyient is driving digital transformation in technical publications with solutions that leverage AI, ML, and AR/VR technologies. From digitizing legacy data to enhancing user experiences, Cyient’s solutions streamline content management, improve maintenance workflows, and optimize accessibility. By modernizing technical publications, organizations can boost productivity, reduce costs, and deliver real-time support.

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Make the shift to
INTELLIGENT ENGINEERING

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