Streamlining Telecom Ops with Network Automation

Telecom operators face mounting challenges in managing their multi-vendor networks while meeting consistent quality of service standards. The surge in data traffic growth and demanding 5G and IoT applications require real-time scalability and resource optimization to ensure SLA adherence. Meanwhile, customer expectations for high-speed, reliable connectivity demand rapid service deployment and error-free operations.

Our Enterprise and Network Automation services tackle these industry pressures head-on. Leveraging over two decades of vendor-independent expertise, we empower telecommunications service providers and enterprise customers with intelligent network solutions that enhance operational efficiency. Our services range from advanced process discovery to AI-powered automation, helping telecom operators streamline operations, speed up service delivery, and maintain high service quality. We enable the transition to automated, self-optimizing networks ready for next-generation communications. We deliver 60% faster time-to-market for workflow automation and achieve up to 70% reduction in team size for key automation use cases. Furthermore, We deploy advanced technologies and industry-leading tools to streamline processes, enhance efficiency, and improve service quality across the entire network lifecycle.

Intelligent Automation Solutions for Next-Generation Networks

Enterprise and Network Automation Discovery

We support telecom operators in the initial stages of process automation and digital transformation. We begin with defining strategic objectives and scope, followed by in-depth process discovery using advanced mining tools and methodologies. Our team identifies key stakeholders, pinpoints zero-touch use cases, and develops implementation roadmaps with clear business cases and expected ROI. This comprehensive approach ensures a solid foundation for your automation journey.

Automation Implementation

We utilize Cyient's network automation accelerators and industry-leading enterprise automation frameworks to implement business and operational automation use cases. Our deep understanding of telecom processes, combined with expertise in data management and software development, enables us to deliver practical and efficient zero-touch, closed-loop, AI-driven solutions that transform network operations.

Zero Touch Provisioning for Massive Network Rollout

Leveraging our VISMON Smart Rollout acceleration platform, we automate customer rollout activities with functionalities such as zero-touch execution, pre-built operations library, automated script validation, and extensive multi-vendor support. This approach significantly speeds up network expansion and ensures consistent, error-free deployments.

Zero Touch Integrity Assurance and Inventory Discovery

Our VISMON Manager acceleration platform automates configuration management, providing full visibility of network configurations, industry-leading health checks, and zero-touch corrections. This solution enhances network integrity and streamlines inventory management processes.

Use Case Driven Network Automation

The VISMON Automation platform enables the automation of detect, diagnose, and correct workflows. It features ticket lifecycle synchronization, anomaly detection with root cause analysis, and self-healing capabilities. The platform's library of pre-built use cases accelerates implementation and ensures best practices are applied consistently.

In the Spotlight

Elevating Multi-Vendor Network Performance

We implemented a closed-loop anomaly detection and resolution system using our VISMON Automation platform. This solution enables 24x7 unmanned resolution of operational issues across multi-vendor and RAN-sharing environments, significantly reducing downtime and improving network reliability.

Boosting Network Modernization Efficiency

We deployed the VISMON Automation platform to enable zero-touch network modernization acceptance. This resulted in more efficient, accurate, and better-performing networks for a leading telecom operator, accelerating their digital transformation journey.

Maximizing RAN Quality and Consistency

Our team automated inconsistency resolution in multi-vendor Radio Access Networks (RAN). This created a synchronized view of live versus planned network configurations, significantly improving network quality and reducing manual intervention.

Expediting Large-Scale Network Transitions

Cyient automated a large-scale network vendor swap, accelerating time-to-market through faster configuration and deployment. This increased "first-time-right" outcomes for new site roll-outs, minimizing costly rework and delays.

Driving Central Office Consolidation

We implemented process automation to streamline the migration from ADSL to Broadband connectivity. This not only improved efficiency but also reduced emissions and energy costs for an Australian Telco major, aligning operations with sustainability goals.

Enhancing Customer Experience through Intelligent Analytics

Our team enhanced customer experience by implementing predictive analytics for telco product delivery. Using process mining and RPA bots, we ensured more reliable and timely service provision, leading to improved customer satisfaction scores and reduced churn.

Intelligent Engineering

Intelligent Automation Solutions for Next-Generation Networks

In the Spotlight

Elevating Multi-Vendor Network Performance

Boosting Network Modernization Efficiency

Maximizing RAN Quality and Consistency

Expediting Large-Scale Network Transitions

Driving Central Office Consolidation

Enhancing Customer Experience through Intelligent Analytics

Make the shift to
INTELLIGENT ENGINEERING

Intelligent Engineering

Intelligent Automation Solutions for Next-Generation Networks

In the Spotlight

Elevating Multi-Vendor Network Performance

Boosting Network Modernization Efficiency

Maximizing RAN Quality and Consistency

Expediting Large-Scale Network Transitions

Driving Central Office Consolidation

Enhancing Customer Experience through Intelligent Analytics

Make the shift to INTELLIGENT ENGINEERING

Make the shift to
INTELLIGENT ENGINEERING