Mobile Workforce Management System

We at Cyient offer IT systems, services and solutions for field force operations for both utilities and CSPs. Our offerings include consultancy, implementation and extensibility services on leading MWM (mobile workforce management) platforms such as GE, Viryanet, Click, Ventyx, and TOA, in partnership with OEMs. We have helped several leading organizations minimize their overall cost of service delivery and grow their businesses by optimizing field operations and resource utilization. Our MWM services are built on these three pillars:

  • Consultancy services: Business analysis, business process review, solution architecture, project management
  • Implementation services: Requirements and design, configuration, quality assurance, user acceptance testing, deployment
  • Extensibility services: Integration services, BMPS solutions, performance management

How We Can Help

  • Successfully delivered 11 MWM projects performing full project life-cycle upgrade, integration, configuration, UI extensibility and SQA services
  • Worked with product vendors in developing and testing the MWM products, gaining a competitive edge on yet-to-be-released products (G4)
  • A dedicated center of excellence (CoE) for MWM

Quick Facts

  • Only service integrator (SI) to work on MWM G4 product development and testing
  • Experience on MWM projects (utilities and communications) onsite across NAM, EMEA and APAC including Singapore, Florida, Rotterdam, London and Minneapolis
  • 25 trained and certified personnel on Viryanet/FFA and GE Mapframe, and team comprised of business analysts, solution architects, developers, project managers and SQAs
  • Developed a protocol-specific and product-agnostic smart meter integration system for GE
  • Skilled resources experienced in managing large mobile work management solutions at tier-1 utilities and communications companies
  • Expertise in a wide variety of MWM products such as Ventyx (previously Advantex), Oracle MWM, Viryanet G4, and GE FFA