In 2014, the number of global smartphone users stood at 1.75 billion, according to an estimate by eMarketer1. The use of smart devices is likely to continue to grow at a rapid pace surpassing 2.9 billion units in 2017, according to a report by Gartner, Inc.This proliferation of smart phones and devices has changed the way customers consume telecommunication services today, resulting in a sharp decline in traditional voice revenues. Given the significant growth in mobile data usage and phone internet access, communication service providers (CSPs) are diversifying product offerings to monetize their network and drive growth.
While CSPs are trying to offer new services to gain market share, effective network monetization almost entirely depends on successful provisioning and activation of these services. ‘First-time-right’ provisioning of services requires an up-to-date and synchronized network inventory systems.
This whitepaper discusses the shortcomings of maintaining different inventory repositories for physical and the logical network resources. It highlights how integration of the physical inventory with the logical network inventory can help overcome the challenges, and deliver next generation communication services seamlessly.