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    INTELLIGENT OPERATIONS
    SUPPORT     SYSTEMS (OSS)
    POWERED BY AI

Boost Network Efficiency with Automated Resolutions, Anomaly Detection, and Enhanced Inventory Management

 

Telecom operators today face the challenge of enhancing network performance while improving customer experience. To meet these demands, AI/ML-driven network assurance is enabling proactive issue detection, leading to an improvement in service availability from 60% to 99.99%. Zero-touch provisioning speeds up service delivery, while real-time orchestration, GIS-based inventory management, and automated network configurations have resulted in 50% shorter resolution times by reducing fiber cut isolation. We provide consultancy, development, and managed services to automate and optimize networks through low-code/no-code solutions and integrate and transform the application stacks to improve scalability, efficiency, and performance, ultimately driving higher customer satisfaction.

Boost Network Efficiency with Anomaly Detection, Automated Resolutions, and Enhanced Inventory Management

Consultancy and Advisory Services
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Leverage our consultancy and advisory services to reshape your OSS landscape using the eTOM framework, with generative AI and AI/ML solutions for anomaly detection, self-healing orchestration, zero-touch network configuration, and process automation.

Autonomous Network
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Empower your platforms with network anomaly detection using AI and automation. Self-heal and sell the network components based on the error, customer, and/or business demands.

Service Management and Orchestration
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Enhance operational efficiency as we manage and automate the deployment, configuration, and optimization of services and resources in the network, and orchestrate across multiple domains.

Inventory Management
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Improve network management as we automate network discovery and update the inventory database such that systems as-build and as-planned data are inline.

Mask group (82)

Leverage our consultancy and advisory services to reshape your OSS landscape using the eTOM framework, with generative AI and AI/ML solutions for anomaly detection, self-healing orchestration, zero-touch network configuration, and process automation.

Mask group (83)

Empower your platforms with network anomaly detection using AI and automation. Self-heal and sell the network components based on the error, customer, and/or business demands.

Mask group (84)

Enhance operational efficiency as we manage and automate the deployment, configuration, and optimization of services and resources in the network, and orchestrate across multiple domains.

Mask group (85)

Improve network management as we automate network discovery and update the inventory database such that systems as-build and as-planned data are inline.

In the Spotlight

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Resolving IoT Anomalies for a Leading UK Telecom Provider

We helped a leading UK telecom provider resolve network issues caused by IoT signaling queues, ensuring seamless connectivity and improved efficiency.

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Automating Inventory Updates for an APAC Telco

We have helped a leading telco in APAC to update the Physical network inventory data as per built.

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Rationalizing Applications for a Leading Global Telco

We have partnered with a leading telco in the UK and APAC to consolidate the OSS landscape as per the eTOM model and enabled it with network automation and AI/ML to scale and self-heal the networks.

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Deploying Performance Monitoring Systems for a Global Telecom Provider

We have facilitated the deployment of unified and integrated systems across the enterprise to ensure network fault and availability, monitor network performance and configuration management of 200,000 CPE’s.

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Simplifying Network Management for a Leading Telecom Operator

We implemented a network management system that enabled a simplified approach to monitor the health, availability, configuration updates and performance of the devices resulting in 84% reduced MTTR over 18 months of network operations and 70% increase in NPS.

 Transform Communication  With Expert Insights 

Whitepaper
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Network Analytics – Enhancing Operations Insights for Communications Service Providers

Explore how CSPs can integrate technologies to wade through challenges like rising competition and high total cost of ownership (TCO ) to enhance customer experience, and optimize resources.

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Whitepaper
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Evolution of Network Operations

Read how operators can create an optimal balance between the network operations center (NOC), service operations center (SOC), and experience operations center (EOC) to track customers on the network, identify, and enhance their experience.

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Blog
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Unlocking Explainable Root Cause Analysis in Mobile Networks

Celfinet – A Cyient Company, leverages Explainable AI (XAI) to revolutionize fault diagnosis in mobile networks. Using SHAP and supervised clustering, our solutions enhance fault detection, categorize root causes, and improve network reliability, driving smarter operations for modern mobile networks.

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Make the shift to
INTELLIGENT ENGINEERING

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